Complaints

If something has gone wrong, we want to hear about it.

Email info@dcsecurity.co.uk and tell us what happened, the address of the building and what you would like us to do.

We will acknowledge your complaint within five working days and aim to give you a full reply within 20 working days. If it is going to take longer we will tell you why.

If you are still not happy after that, you can seek independent advice, for example from Citizens Advice.